GE8077 Total Quality Management
GE8077 Total Quality Management MCQ Multi Choice Questions, Lecture Notes, Books, Study Materials, Question Papers, Syllabus Part-A 2 marks with answers GE8077 Total Quality Management MCQ Multi Choice Questions, Subjects Important Part-B 16 marks Questions, PDF Books, Question Bank with answers Key And MCQ Question & Answer, Unit Wise Important Question And Answers, One Mark Question With Answers, Choose The Best Answer.
Download link is provided for Students to download the Anna University GE8077 Total Quality Management MCQ Multi Choice Questions, Lecture Notes, Books, Study Materials, Question Papers, Syllabus Part A 2 marks with answers & Part B 16 marks Question, Question Bank with answers, MCQ Question & Answer, Unit Wise Important Question And Answers, One Mark Question With Answers, Choose The Best Answer. All the materials are listed below for the students to make use of it and score good (maximum) marks with our study materials.
“GE8077 Total Quality Management Notes, Lecture Notes Previous Years Question Papers”
“GE8077 Total Quality Management Important 13 marks Questions with Answers”
“GE8077 Total Quality Management Important 15 marks Questions with Answers”
“GE8077 Total Quality Management Important 2 marks Questions with Answers”
“GE8077 Total Quality Management Important Part A, Part B & Part C Questions”
“GE8077 Total Quality Management Syllabus, Local Author Books, Question Banks”
GE8077 Total Quality Management MCQ Multi Choice Questions, Lecture Notes & Part-A, Part-B & Part-C Important Questions with Answers
Subject Details
| SEMESTER : | 07 |
| SUBJECT CODE : | GE8077 |
| SUBJECT NAME : | Total Quality Management |
| DEPARTMENT : | Mechanical Engineering (MECH) |
| YEAR : | Final Year (IV Year) |
| REGULATION : | 2017 |
| CONTENT : | Syllabus, Lecture Notes, Important Part-A 2 Marks Questions and Important Part-B 13 & Part-C 15 Mark Questions, Previous Years Question Papers Collections and Question Banks. |
Syllabus
GE8077 Total Quality Management
UNIT I INTRODUCTION
Introduction – Need for quality – Evolution of quality – Definitions of quality – Dimensions of product and service quality – Basic concepts of TQM – TQM Framework – Contributions of Deming, Juran and Crosby – Barriers to TQM – Quality statements – Customer focus – Customer orientation, Customer satisfaction, Customer complaints, Customer retention – Costs of quality.
UNIT II TQM PRINCIPLES
Leadership – Strategic quality planning, Quality Councils – Employee involvement – Motivation, Empowerment, Team and Teamwork, Quality circles Recognition and Reward, Performance appraisal – Continuous process improvement – PDCA cycle, 5S, Kaizen – Supplier partnership – Partnering, Supplier selection, Supplier Rating.
UNIT III TQM TOOLS AND TECHNIQUES I
The seven traditional tools of quality – New management tools – Six sigma: Concepts, Methodology, applications to manufacturing, service sector including IT – Bench marking – Reason to bench mark, Bench marking process – FMEA – Stages, Types.
UNIT IV TQM TOOLS AND TECHNIQUES II
Control Charts – Process Capability – Concepts of Six Sigma – Quality Function Development (QFD) – Taguchi quality loss function – TPM – Concepts, improvement needs – Performance measures.
UNIT V QUALITY SYSTEMS
Need for ISO 9000 – ISO 9001-2008 Quality System – Elements, Documentation, Quality Auditing – QS 9000 – ISO 14000 – Concepts, Requirements and Benefits – TQM Implementation in manufacturing and service sectors.
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GE8077 Total Quality Management MCQ Collection
GE8077 Collection 01 – Download
GE8077 Total Quality Management Notes Collection
GE8077 Notes Collection 01 – DOWNLOAD
GE8077 Notes Collection 02 – DOWNLOAD
GE8077 Total Quality Management Important Questions Collection
GE8077 IMPORTANT QUESTIONS – DOWNLOAD
GE8077 Total Quality Management Question Papers Collection
GE8077 Last 5 Years Question Papers Collection – DOWNLOAD
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